Protect your order from damage, loss, or theft during shipping.
Thank you for shopping with Lunina.
Orders are typically processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
United States: 7–15 business days
International orders: 7–20 business days
Delivery times are estimates and may vary due to customs, carrier delays, holidays, weather, or other circumstances outside our control.
Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow a few business days for tracking updates to appear.
Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us as soon as possible at luminainfo@gmail.com. We cannot guarantee that the address can be changed after an order has been processed or shipped.
If your package has not arrived within the estimated delivery period, please check the tracking information and contact the shipping carrier. You may also email us at luminainfo@gmail.com, and we will assist you.
Lunina is not responsible for packages marked as delivered by the shipping carrier or for packages lost due to an incorrect address provided at checkout.
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. Any applicable charges are the customer’s responsibility.
If you have any questions regarding your order or shipment, contact us at: